Privacy policy

Last updated: November 26, 2025

TONIS JEWELRY (operated by Foto Tone d.o.o.) ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

Information You Provide:
- Name, email address, shipping and billing address
- Phone number
- Payment information (processed securely through Shopify Payments)
- Order history and preferences

Automatically Collected Information:
- IP address, browser type, device information
- Cookies and similar tracking technologies
- Website usage data and analytics

2. How We Use Your Information

We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send marketing communications (with your consent)
- Improve our website and customer service
- Comply with legal obligations
- Prevent fraud and ensure security

3. Legal Basis for Processing (GDPR)

For EU customers, we process your data based on:
- Contract performance: To fulfill your orders
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications (you can withdraw consent at any time)
- Legal obligation: To comply with tax and accounting requirements

4. Data Sharing

We share your information with:
- Shopify: Our e-commerce platform provider
- Payment processors: To process your payments securely (including Shopify Payments)
- Shipping carriers: To deliver your orders
- Fulfillment partners: To process and ship your orders
- Marketing tools: With your consent, for email campaigns
- Analytics providers: To understand how our website is used

We do not sell your personal data to third parties.

5. Your Rights (GDPR)

If you are located in the EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent for marketing
- Lodge a complaint with your local data protection authority

To exercise these rights, contact us at info@tonis-jewelry.com.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 7 years for tax and accounting purposes in Slovenia).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
- Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

For more information about the cookies we use, please see our Cookie Policy.

8. Security

We implement appropriate technical and organizational measures to protect your data, including:
- Secure Socket Layer (SSL) encryption
- Secure payment processing through Shopify Payments
- Regular security assessments
- Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Union, including the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

12. Marketing Communications

With your consent, we may send you marketing emails about our products, special offers, and news. You can unsubscribe at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at info@tonis-jewelry.com
- Updating your preferences in your account settings

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Data Protection Officer

For questions about data protection or to exercise your rights, you can contact us at:

TONIS JEWELRY
(operated by Foto Tone d.o.o.)

Trg osvoboditve 1
2230 Lenart v Slovenskih Goricah
Slovenia

Email: info@tonis-jewelry.com
Company Registration Number: 1857657000
VAT Number: SI42604869

15. Supervisory Authority

If you are located in the EU and have concerns about how we handle your personal data, you have the right to lodge a complaint with your local data protection supervisory authority.

For Slovenia, this is:
Information Commissioner of the Republic of Slovenia
Website: https://www.ip-rs.si