Terms of service
Last updated: November 26, 2025
Please read these Terms of Service carefully before using our website or making a purchase.
1. Agreement to Terms
By accessing our website (tonis-jewelry.com) or making a purchase, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Use of Our Website
You agree to:
- Provide accurate and current information
- Not use our website for any unlawful purpose
- Not interfere with the security or functionality of our website
3. Products and Pricing
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products
- Prices are subject to change without notice
- We strive for accuracy but errors may occur; we reserve the right to correct pricing errors
4. Orders and Payment
- All orders are subject to acceptance and availability
- We accept payment through Shopify Payments
- Payment must be received before order processing
- We reserve the right to refuse or cancel any order
5. Product Information
- We strive to display products accurately
- Colors may vary slightly due to monitor settings
- Product descriptions are based on manufacturer information
- Materials: Our jewelry is made from 925 sterling silver, gold-plated sterling silver, gold-plated stainless steel, or gold-plated brass as specified in each product listing
- Hypoallergenic: Our stainless steel and sterling silver pieces are generally suitable for sensitive skin, though individual reactions may vary
- Plating: We use advanced vacuum plating methods for durability; however, some wear over time is normal with plated jewelry
6. Shipping and Delivery
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by customs or carriers
- Risk of loss passes to you upon delivery to the carrier
7. Returns and Refunds
Please refer to our Refund and Return Policy for complete details.
8. Intellectual Property
All content on our website (images, text, logos, designs) is our property or licensed to us and is protected by copyright and trademark laws.
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the product
- We do not guarantee uninterrupted or error-free website operation
10. Jewelry Care
To maintain the quality of your jewelry:
- Avoid contact with water, perfume, lotions, and chemicals
- Remove before showering, swimming, or exercising
- Store in a dry, cool place in a pouch or box
- Clean gently with a soft, dry cloth
A care instruction card is included with every order.
11. Governing Law
These terms are governed by the laws of Slovenia. For EU customers, you also benefit from mandatory consumer protection laws in your country of residence.
12. Dispute Resolution
For EU customers: You have the right to use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr
13. Contact Information
TONIS JEWELRY
(operated by Foto Tone d.o.o.)
Trg osvoboditve 1
2230 Lenart v Slovenskih Goricah
Slovenia
Email: info@tonis-jewelry.com
Company Registration Number: 1857657000
VAT Number: SI42604869
14. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of updated terms.